Equifax Breach

On September 7, 2017, Equifax, Inc. announced a cybersecurity incident potentially impacting approximately 143 million US Customers. Based on the Equifax, Inc. investigation, the unauthorized access occurred from Mid-May through July of 2017. Collinsville Savings Society strongly encourages our customers to visit equifaxsecurity2017.com to determine if your information has been potentially impacted and to see updates on what steps Equifax is taking to protect anyone affected by this breach. You may also contact Equifax by phone at 1-866-447-7559 (toll-free) everyday, including weekends, from 7:00AM to 1:00 AM Eastern Time. Equifax is offering credit file monitoring and identity theft protection free to US customers for one year. Information on this offering will also be found at equifaxsecurity2017.com

Debit Card Customers

Due to a recent influx of fraudulent debit card transactions, when using your Debit MasterCard outside of Connecticut, Massachusetts, Vermont, New Hampshire and Rhode Island a personal identification number (PIN) must be used. Signature based (credit) transactions will be denied for security purposes.

Fraudulent Email

Collinsville Savings Society has become aware of a new email scam being circulated to both customers and non-customers. It is important to note that fraudsters send these emails to a large list of random email addresses, hoping to reach a few Collinsville Savings Society customers.

The email displays an online form and states the following: "Please confirm that you are the rightful owner of this account. Please fill out and submit the form below. This information is used for verification purposes only. We apologize for any inconvenience."

It is very important to remember that we will never ask for personal information through text messages, email or by phone. We never provide a link to a website through email.

To learn more about preventing eFraud and how to stay safe online, visit www.onguardonline.gov.